Terms of Use

These terms explain how you can use Southbound Coaching's services. Southbound Coaching is a coaching business based in Pelham, Alabama. There is no public street address for Southbound Coaching. These terms cover the Southbound website, the Southbound app, the free tools, and the coaching and soccer training offered through them. By using them, you agree to these terms. If you don't agree, please don't use them.

What we do

Southbound provides online coaching and soccer training. Online coaching is personalised: your coach builds a plan around your goals, your schedule and the tools you have, and checks in with you as you go. Soccer training is in person and is booked through the site.

Accounts and applications

You can apply through the site. Your coach reads each application and follows up. Coaching is not automatic on applying: it starts once your coach confirms the package and pricing with you in that follow-up. Southbound can decline an application if it is not a good fit, and your coach will let you know if that is the case.

Your account is for your own use. You are responsible for keeping your account and password private, and for anything that happens in your account.

Young athletes: soccer training is open to young players, but accounts and questions for anyone under 13 should come from a parent or guardian. For a young athlete, the parent or guardian fills in the client profile and gives consent for them to train. For in-person soccer sessions, the parent or guardian will also be asked to sign a short consent form.

Using the site and app

Use Southbound for your own coaching. Please don't copy, resell or misuse it, try to get into accounts or systems you don't own, or upload anything harmful or illegal. We may block or limit access if use breaks these terms.

Health and safety

Coaching and training involve effort and risk. Please only do what is safe for you. Talk to your coach if you are injured, unwell, or unsure about an exercise, and check with a doctor before starting a new training programme. By training with Southbound, you understand that training involves effort and risk, including the risk of injury, even when you follow the plan. You take on that risk for yourself, and you will only do what is safe for you. If you are injured, unwell, or unsure about an exercise, tell your coach and do not push through it.

Coaching isn't medical advice, and it doesn't replace advice from a doctor or other health professional.

Other services

Southbound may link to other sites and services. We don't control them, and we aren't responsible for them.

Payments, refunds and cancellations

Packages are priced on request: apply or ask and your coach will send exact pricing. Online coaching is custom-built around your goal and schedule; 1-on-1 soccer is single sessions or 5- and 10-session packs; group soccer is drop-in per session or monthly. What each package includes is shown on the package page. Payments are handled by a payment provider.

Cancellations, refunds, pausing, and missed, rescheduled, or weather-cancelled soccer sessions are handled case by case, by agreement between you and your coach. Talk to your coach about your situation and you will work out what is fair. No refund is promised in these terms.

Stopping

Either side can end coaching. If you want to stop, tell your coach. Southbound can also end coaching or close an account if these terms are broken or if coaching is no longer a good fit. Where possible, notice will be given in advance, and any sessions already paid for will be talked through with you.

Liability and governing law

Southbound Coaching's liability is limited to the amount you paid for the coaching in question. These terms are governed by Alabama law. If there is a disagreement, talk to your coach first and try to work it out before taking any further steps.

Changes to these terms

We may change these terms. If we do, we will update this page. If you keep using Southbound after a change, you accept the new terms.

If you have a question about these terms, please contact us through the site.